Medicine Express holds your personal privacy in the highest regard. Below you
will find a detailed explanation of what types of information we will require,
exactly how it will be used and detailed information on how your privacy is
protected.
How your information will be used
When you order, we will need to collect your name, mailing & shipping
address, payment method, as well as your e-mail address and telephone contact
details. This information is used to process payment and shipping of your order
as fast as possible, as well as to keep you up to speed with the progress of
your purchase.
How are my details protected?
Medicine Express is protected by a strong industry standard 128bit Secure
Socket Layer (SSL), ensuring any information sent submitted is safe at all
times. The presence of this layer is shown near the bottom right corner of the
browser window, in the form of a closed padlock.
Are my credit card details safe?
Your payment details and credit card number are processed online, and in
real-time. Transactions are sent through a secure server which means that we at
Medicine Express or anyone else are unable to access ANY of your credit card
details. Again 128bit encryption is used, which is currently the most secure
encryption available. Under current New Zealand law your information is
protected as it is being held or transacted by any bank. So sit back and relax,
safe in the knowledge that your credit card details are secure while you
purchase products from Medicine Express.
If I feel unsure can I order another way?
We accept Visa, MasterCard and American Express credit cards. There is no
surcharge for credit card transactions. If however you prefer not to give your
credit card details online you can make a credit card order by calling us at
+64 4 5663479 or by faxing your order details at +64 4 566 3479. If you prefer
to pay by cheque or money order, please mail to MedicineExpress, 66 Whites Line
East, Lower Hutt, Wellington. All cheques must have a contact person and phone
number to be processed. Please enclose your e-mail address.
Does Medicine Express share any personal information with 3rd parties?
No. Medicine Express refuses to sell or distribute, the details you provided as
our customer. Since we refrain from sharing personal details with any one else
you will not receive any unsolicited emails in your mailbox. We do publish
newsletters and notify our customers of specials being offered and these will
be e-mailed to you. If you do not want to be notified of any specials please
contact us and we will erase you from our records. You may also contact us to
request any personally identifiable information that Medicineexpress has
collected about you through its websites or interactive advertisements.
Medicineexpress will use reasonable efforts to supply you with this information
and correct any factual inaccuracies in this information.
What are cookies and how do they work?
"Cookies" are small pieces of information that are stored by your browser on
your hard drive. Most browsers are by default setup to accept "Cookies" and
these allow us to provide you with additional shopping features such as
'details of my last order'. None of our "Cookies" contain any personal
identifying information. All that they contain is a session ID which allows us
to keep track of what you are adding to your cart. If your browser is set up
not to accept "Cookies" you may experience trouble when ordering online.
What are your obligations?
When you use Medicine Express, you give permission for the collection of the
information stated above. NB: this excludes your credit card number. The
information collected is only used to enable us to ship your purchases with
efficiency. This policy is subject to change, but be assured that any changes
made will be mentioned on this page.